Well, a customer by the name of Ryan Gallagher had his Zoolz account cancelled after the company discovered some old .torrent files (not any actual infringing material) among his backed up data. The result was an immediate termination of his backup plan, with a one week timeframe to remove data from his account before it was deleted,

‘My account and all data (1.3TB) was nuked, they would not budge on deleting specific ‘prohibited file names’ saying they had no way to do it. It’s a complete waste of time and bandwidth.’

Hidden away deep within Zoolz’s ToS Product Agreement is the following justification for this action,

‘If Metadata checking (i.e. file names) reveals that an account has content relating to video piracy, software piracy or any copyrighted data with the intent to distribute (i.e. torrents) the account will be immediately terminated.’

Um – how exactly is ‘metadata checking’ (filenames, not actual data it should be stressed) in any way ‘zero knowledge’? It also means that when the data is being encrypted client-side, the software is sending this metadata to Zoolz!

jay  –  8 years ago  –  Ritieni questo commento utile? sì | no (+86)

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This is quite a tempting offer BUT "never worry about your data ever getting deleted from the cloud as long as you are subscribed to the Zoolz service" made me think twice.

What happens to my data when the one year license expires? Gone with the wind?

Niko  –  8 years ago  –  Ritieni questo commento utile? sì | no (+56)

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Mario,

Thanks. I knew that. I just wanted to clarify some stuff so I chatted online with their Customer Service and she told me that all files will be deleted if one opts not to renew. A "grace period" of 3 months is given after the license expires. However, one cannot access the files during that period unless one pays the subscription.

Mario, Thanks. I knew that. I just wanted to clarify some stuff so I chatted online with their Customer Service and she told me that all files will be deleted if one opts not to renew. A "grace period" of 3 months is given after the license expires. However, one cannot access the files during that period unless one pays the subscription.
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Niko  –  8 years ago  –  Ritieni questo commento utile? sì | no (+69)

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I NEVER EVER will store any of my files in someons cloud.... Never ever!

black5  –  8 years ago  –  Ritieni questo commento utile? sì | no (+32)

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The cloud is fine for backup of audio, video, pictures and some software, but
NEVER EVER for personal data, files, passwords or banking statements.
Sooner or later all that info belongs to the owners of the cloud servers, just read the fine print and your will realize how stupid and naive we are sometimes. Free storage is just a teaser, the nagging to get more storage will never stop. There are 5 or more redundant copies of anything you send to the cloud and will replicate in some storage vaults forever, canceling the service will not erase any data but will belong to the owners of the storage servers forever.

sonia  –  8 years ago  –  Ritieni questo commento utile? sì | no (+31)

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